Karen Williams
CFO | Amex GBT
ITM Autumn Conference 2025
Sponsored By easyJet, Direct ATPI, United Airlines, American Airlines, British Airways, Amex GBT, Qatar Airways, Virgin Atlantic, Delta Air Lines, Blacklane, FCM, CTM, Hilton, Reed & Mackay, Bolt Business, Clarasight, Enterprise Mobility, Atriis, The Travel Group
Register Now
ITM Autumn Conference 2025
ITM Autumn Conference 2025: A Premier Event for Business Travel Professionals
Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices, and innovations in business travel. This event brings together over 400 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success.
More details will be released closer to the event.
Key Takeaways
• Discover best practices shaping the business travel industry.
• Gain actionable insights from globally recognised travel leaders.
• Connect with peers, thought leaders, and influential speakers.
What to Expect
A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire, and connect. Attendees can expect:
• In-depth presentations and panel discussions led by pioneering industry voices.
• Opportunities to network and exchange ideas with over 400 business travel professionals.
• A supportive, inclusive experience that aligns with ITM’s commitment to diversity, equity, and inclusion.
Don’t miss your chance to be part of one of the business travel industry’s most anticipated events. Secure your place today!
Get Involved
Looking to become a sponsor? Please contact our Head of Business Development, Chris Goring.
Partners & Sponsors
Other
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
Atriis
Title Sponsor
Blacklane
Title Sponsor
Bolt Business
Title Sponsor
British Airways
Title Sponsor
Clarasight
Title Sponsor
CTM
Title Sponsor
Delta Air Lines
Title Sponsor
Direct ATPI
Title Sponsor
easyJet
Title Sponsor
Enterprise Mobility
Title Sponsor
FCM
Title Sponsor
Hilton
Title Sponsor
Qatar Airways
Title Sponsor
Reed & Mackay
Title Sponsor
The Travel Group
Title Sponsor
United Airlines
Title Sponsor
Virgin Atlantic
Speakers
KEYNOTE SPEAKERS
FEATURED SPEAKERS
Scott Davies
Chief Executive Officer | ITM
Phillip Charm
Co-Founder & CBO | Clarasight
Oliver Henry
Head of Inclusion & Wellbeing | easyJet
Sally Beck
General Manager | Royal Lancaster London
Nick Dewey
VP, Global Sales, EMEA | BCD Travel
Sarah Whiting
Sr. Director Global Solutions Engineering | BCD Travel
Katie Garrahy
Global Travel Manager | Wood PLC
Phil Stapleton
CEO | Situ
Kostas Ioannidis
Sales Director - IHG Global Sales | IHG Hotels & Resorts
Karen Hutchings
Founder | Cobb & Hutch Consulting
Martin Ferguson
Managing Partner | Kintela Group
Stewart Harvey
Independent | Stewart Harvey
Oliver Moore
Director of Travel Agency Sales, EMEA | Enterprise Mobility
Alison Rogan
Head of Travel and Events | HSBC
Jason Dunderdale
Global Director of Sales | Blacklane
Venue
Royal Lancaster London
About Venue
Royal Lancaster London combines timeless style, sumptuous comfort and spectacular views of the iconic London skyline across all 411 rooms and suites. Superbly located next to Hyde Park, the hotel is adjacent to Lancaster Gate Tube Station and just a short walk away from Paddington station.
Address
Lancaster TerraceLondon, Greater London, United Kingdom, W2 2TY
View On MapPublic Transportation
By Train
Paddington Station (National Rail, Heathrow Express)– 5 min walk
By Tube
Lancaster Gate (Central line) 1 min walk //Paddington Station (Elizabeth line, Bakeroo line, Circle line, District line) – 5 min walk
Parking
Limited spaces available at the property at a charge. There are ywo electric vehicle charging points available. CAR PARKING TARIFF 0-2 hours – £17 | 2-4 hours – £30 | 4-6 hours – £40 | Up to 24 hours – £55
Location On Map
Registration Fee
Connect Buyer
£ 29.00 (Ex. VAT)
Business IP Buyer
Free
Business Supplier
£ 89.00 (Ex. VAT)
Business IP Supplier
£ 89.00 (Ex. VAT)
Connect Supplier
£ 129.00 (Ex. VAT)
Connect IP Buyer
£ 29.00 (Ex. VAT)
Connect IP Supplier
£ 129.00 (Ex. VAT)
Business Buyer
Free
Registration Closes
Friday Oct 24, 2025
5:30 PM Europe/LondonEvent Time
Monday Oct 27, 2025
9:00 AM to 9:00 PM Europe/LondonVenue
Royal Lancaster London
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 07 October 2025
Buyer Knowledge Exchange | Dedicated AI Special
AI IN BUSINESS TRAVEL: FROM EDUCATION TO REAL-WORLD APPLICATION Join us for ITM’s dedicated AI session, designed to give you both expert insight and peer-led learning on the role of Artificial Intelligence in business travel. The session will be opened by Keesup Choe, who will deliver a 40-minute segment including 20 minutes of education and 20 minutes of Q&A. Following this, four corporate travel buyers will share their own working case studies, demonstrating how they have approached, implemented and embedded AI across their programmes — from identifying the challenge they wanted to solve, through securing business buy-in, to implementation and tangible benefits. Delegates will also receive pre-reading materials in advance, ensuring you arrive ready to take full advantage of the discussions. Discover what’s available, and the key considerations for travel tech application within your programme, at this unique ITM AI special. Key takeaways * A sounding
Meeting
All Member 14 October 2025
Manchester Afternoon Tea
Connect with members located within your region to expand your local network and discuss industry issues. Whether you’re new to the sector or established in your role, this networking opportunity is designed to support you in your professional journey. We welcome members either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • Open to all members, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Rated by Your Peers: How Attendees Have Benefitted “Great discussions as ever through ITM…” “It was fantastic to see the factory floor and learn about the safety culture, which aligns with our own ethos of ‘Make it home.’ Thanks to Phil,
Meeting
Buyer Only 20 October 2025
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if you do not fall into that category. If you have any questions, please
Meeting
Buyer Only 04 November 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
Supplier Only 06 November 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Meeting
Buyer Only 06 November 2025
Chair’s Lunch
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Takes place in the Seamus Heaney Library * Round table meeting format with up to 15 buyers hosted by ITM's Chair in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple
Webinar
All Member 11 November 2025
Neurodiversity Webinar
TOPIC TBC Rated by you: how your peers have benefitted from previous webinars “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist [https://www.itm.org.uk/resources/inclusive-meetings--events-checklist] How to Make Events More Inclusive Webinar [https://www.itm.org.uk/resources/neurodiversity-how-to-make-events-more-inclusive] Neurodiversity, Mental Health and Attending Conferences Webinar [https://www.itm.org.uk/resources/neurodiversity-mental-health-and-attending-conferences] Business Disability Forum Webinar [https://www.itm.org.uk/resources/business-disability-forum]
Networking
All Member 12 November 2025
Scotland Network
We are excited to return to Scotland for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer meeting before we welcome our supplier partners to join us. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout * Networking and bowling (Yes, you read that correctly!)
Networking
All Member 19 November 2025
Ireland Network
We are excited to return to Dublin for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer roundtable before we welcome our supplier partners to join us. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout (see agenda for more details) * Delegates will sit at round tables facing the stage (which are unallocated – free seating) * We actively encourage delegate participation and have dedicated times within the agenda to engage * Networking post event including canapés and drinks.
Showcase
Buyer Only 20 November 2025
Technology Showcase Pt 1
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call.
