Connecting, Informing, Educating and Inspiring Business Travel Buyers for over 60 years
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Events

Gain knowledge and insights through our comprehensive training and events calendar, including regional and social networking.

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Resources

Access and download a wide range of templates, reports, guides and data packs to support travel management and programme negotiations.

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Community

A community with the warmth of ITM is hard to find. Seeing is believing, so check out the moments captured at our most recent events!

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ITM ENERGISE CONFERENCE 2025 HIGHLIGHTS

Every year, over 500 business travel professionals come together at ITM's spring conference to share knowledge, build connections, and create lasting memories. Immerse yourself in the highlights of last year's event...

Meeting

Buyer Only 09 September 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Meeting

Buyer Only 11 September 2025

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
In Person | Learn more
Meeting

Buyer Only 11 September 2025

Chair’s Lunch

Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Takes place in the Seamus Heaney Library * Round table meeting format with up to 15 buyers hosted by ITM's Chair in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple
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Webinar

All Member 18 September 2025

Could Workplace Travel be Costing you Budget AND Talent?

This webinar, hosted by Roomex and ITM on 18th September, will explore the hidden financial, operational and human costs of poorly managed workforce travel. Drawing on insights from Roomex’s latest report, Reinventing the Journey, the session will uncover how outdated travel processes are driving stress, financial strain and even staff turnover across field-based industries. The discussion will feature Roomex experts offering real-world examples of how organisations have overcome these challenges, plus case studies and practical takeaways that prove change is possible. Through data insights, client case studies and an interactive panel, the webinar will highlight why workforce travel management is no longer just a logistical issue but a strategic business challenge impacting retention, compliance and cost control. Key takeaways: · Poor workforce travel management is costing businesses more than money – they’re costing talent. · Out-of-pocket expenses are draining employees, with 80% fronting costs and many waiting weeks for reimbursement. · The
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MEMBERSHIP BENEFITS

ITM membership benefits the entire business travel community. Click on a membership type to find out how...

Buyer Membership

Buyer Membership

I am responsible
for procuring, managing
or booking travel
for my organisation.

Find out more >

Supplier Membership

Supplier Membership

I am responsible
for supplying products
& services to the
travel industry.

Find out more >

Sponsors

Sponsors

A supplier company such
as a Hotel, Airline or
Travel Management
Company

Find out more>

What’s New

The Potential Impact of Airline Loyalty Changes on Travel Programmes

The real impact is likely to surface more clearly in 2026 given a number of extensions to status that have been granted. | read more >

Mitigating the Potential Impact of Dynamic Pricing, New Distribution Capacity (NDC) and Pinpoint Personalisation on Your Travel Programme

The rise of dynamic pricing, NDC, and pinpoint personalisation are part and parcel of how the airline industry is evolving its offering and distribution conn | read more >

The Evolving Role of a Travel Manager

The travel manager role is evolving. Buyers are aligning their programme objectives with the core business’; and organisational culture to drive value and growth. | read more >

The Evolving Role of the Travel Manager and What it Means for TMCs and Suppliers

The corporate travel landscape is undergoing a dramatic transformation. What was once a cost-focused, transactional domain is now a complex and strategic function that touches multiple aspects of a business. | read more >

Celebrating Excellence at the ITM 2025 Achievement Awards

On Friday 13 June, the business travel community gathered to celebrate the inspirational individuals and teams driving progress and excellence in our sector at the ITM Achievement Awards 2025. | read more >

ITM Inclusive Travel Taskforce releases new guide to help ‘frame the need’

Empowering companies to build inclusive travel programmes, ITM’s latest Taskforce has produced a new guide to help organisations across different sectors embed diversity, equity, and inclusion (DE&I) into their corporate travel policies and practices. Accessible to all, the guide will be available both in written and audio format and will be supported by a free webinar on 19 June, 10 – 11:00 (BST)*. | read more >

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