Agenda

Thursday 17th October

Arrival and Networking 09:00 - 10:00

Opening 10:00 - 10:10

Dimension: 54 X 54 px
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Scott Davies CEO | ITM

Nikki Parsons ITM Chair & Global Director for Travel | Arcadis

Travelling Through Change, A Political & Economic Outlook 10:10 - 10:40

A data driven, expert view of the business travel landscape from an industry analyst, exploring the challenges and opportunities that are on the horizon

Scott Davies CEO | ITM

Keynote 10:40 - 11:15

Airlines continue to evolve the way they serve and reach their customers. Hear from United Airlines commercial leader Doreen Burse as she describes how United is positioned to meet the needs of the UK and Ireland business travel market. Moderated by Caroline Strachan.

Doreen Burse Sr. Vice President Worldwide Sales | United Airlines

Caroline Strachan CEO | FESTIVE ROAD

Networking Break 11:15 - 11:50

Debate - Are We Grounded? 11:50 - 12:25

As travel programmes evolve to meet an increasing number of organisational and societal priorities do buyers have everything they need to advance their ground programme?

From search/booking process and content to reliability and the traveller experience, we will hear a positioning statement from each of our suppliers on why they believe their category is ready to help buyers optimise their ground travel policies.

But will our buyer panel agree?

Samantha McKnight Vice President Client Solutions| CIBT Visas

Cedric Dufour Head of B2B Sales| Trainline

James Dow General Manager - London| Blacklane

Oliver Moore Director of Travel Agency Sales - EMEA| Enterprise Mobility

Start Me Up 12:25 - 13:10

Travel buyers and their TMCs must always embrace and leverage the latest technologies and entrepreneurial innovations to keep their travel programmes running efficiently with the optimum traveller experience.

We hear from three of the most exciting new entrants in the business travel ecosystem and appraise which we think offers most value.

Gemma King VP of Global Corporate Travel | Omnicom

Sarah Benarey Co-Founder & CCO (Commercial, Culture, Climate) | eco.mio

Lioz Amar CEO & Founder | Travaxy

Networking Lunch 13:10 - 14:30

ITM Board Update 14:30 - 14:40

Supplier Selection Box 14:40 - 15:20

To be successfully selected into a travel programme, it is essential that supplier commercial teams understand the criteria and processes that lead to the appointment, plus the presentation at the point of booking in today's world.

A key group of buyers provide insight into what success looks like for them and what it takes to take a place in their selection box.

Ike Ihenacho Director, Global TEMF | Kimberly Clark

Rob Bray Travel Vendor Manager Lead & Snr. Airline Category Manager | Google

Gillian Dowling Global Category Manager Travel & Meetings | Kerry

Networking Break 15:20 - 15:50

Keynote 15:50 - 16:25

A chance to hear from the easyJet's leadership team as Chief Commercial Officer Sophie Dekkers share how the airline industry is faring and what easyJet is doing to further improve its proposition for the corporate travel market.

Sophie Dekkers CCO | easyJet

TMC Room 101 16:25 - 17:00

TMCs are uniquely placed in the centre of the business travel landscape. We are fortunate to be joined by three senior TMC leaders as they humorously and insightfully share the elements of our industry that they would like to see jettisoned into Room 101 for the benefit of us all !