A Guide to Payments (Full)
ITM’s latest resource series addresses the knowledge gap in business travel payments, revealed through a buyer survey showing that 75% of respondents manage payments but over 60% lack competent understanding.
This guide, based on ITM’s buyer survey and insights from the Winter 2024 Buyer Knowledge Exchange, provides clarity on the fragmented payments ecosystem and its connection to travel. It covers key topics such as transaction flows, duty of care, cost management, and influencing payment solutions within organisations. It also explores future trends like PSD3 and E-invoicing, offering practical knowledge for buyers to enhance their payment strategies.
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