This four-part guide, based on ITM’s buyer survey and insights from the Winter 2024 Buyer Knowledge Exchange, provides clarity on the fragmented payments ecosystem and its connection to travel. It covers key topics such as transaction flows, duty of care, cost management, and influencing payment solutions within organisations. It also explores future trends like PSD3 and E-invoicing, offering practical knowledge for buyers to enhance their payment strategies.

Part one

Ecosystem & Buyer Snapshot

Part two

Payment Types | Options, Challenges & Solutions

Part three

Selling & Influencing payment solutions to fix or enhance a travel programme 

Part four

Future of payments | PSD3, E-Invoicing & Digital payments / Virtual Payments

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