Buyer Knowledge Exchange Discussion Notes | Feb 2025
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach.
Notes from these sessions are available for members to download - content has been anonymised to protect the confidentiality of the group.
KEY TOPICS OF DISCUSSION:
- Supply chain relationship management
- Customer segmentation
- Supplier segmentation
- Strategic approach
- Hotel RFP cycle
- Monitoring access to what has been negotiated
- Managing traveller perceptions and booking off policy
Published: 19 Feb 2025
Type: Notes
Produced by:
ITM
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Sector : Hotels, Buyer Insights
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