ITM Conference 2017

Sponsored By British Airways, American Airlines, Delta Air Lines, Virgin Atlantic, Hilton, FCM, Great Western Railway, Concur, Barclaycard, Etihad Airways, Travelport, Cabfind.com, Uber For Business, Qatar Airways, Wizme Ltd, BCD Travel, Sixt rent a car, Lufthansa Group, CTM, Amadeus, KDS, Anvil Group, Radius Travel, NH Hotel Group, Amex GBT, Rail Delivery Group, HRG, VisaHQ

Registration Closed

ITM Conference 2017

Moving from Mega Trends to Industry Trends to Programme Trends, this year’s ITM conference will continue the journey to 2020 by bringing together travel industry experts from around the world with the help of our global association partner GBTA.

Partners & Sponsors

Speakers

FEATURED SPEAKERS

Vicki Mills

Director Partner Relations - Europe | Locomote

Ross Cooper

TMC Business Development Manager | Barclaycard

Trevor Elswood

Chief Commercial Officer | Capita Travel and Events

Joakim Everstin

CTO | --

Natalie Gardner

Sr. Global Travel Manager | Electronic Arts

Karen Hutchings

Founder | Cobb & Hutch Consulting

Olive Kavanagh

Snr Global Category Manager - Travel & Meetings | Kerry Group

Stuart Lotherington

Managing Director | SBR Consulting

Mike Perkin

Head of Travel - EMEIA | Apple

Graham Ross

Global Head of Program and Process Enablement | FCM

Caroline Strachan

CEO | FESTIVE ROAD

Paul Tilstone

Founder | temoji

Al Tredinnick

Business Development Manager | 15below

Ed Waite

Director, Global Expense and T&E Commercial Lead | Barclays

Sarah Makings

Director, Travel & Meeting Services | MasterCard

Sarah Keane

VP Travel & Retail Markets | eMerchantPay Ltd

Julia Fidler

Global Employee Experience Lead, MSTravel | Microsoft

Chris Crowley

Chief Revenue Officer | Duetto

Mark Cuschieri

Global Head Travel Management | UBS

Hank Benedetti

Global Head of Corporate Sales | American Airlines

Jason Geall

Executive Vice President, Global SME | Amex GBT

Venue

About Venue

With a prime location, close to the National Exhibition Centre (NEC), Genting Arena, and Resorts World entertainment complex, Hilton Birmingham Metropole gives you endless options for things to do and see nearby. Here at the hotel a full experience awaits, including comfortable rooms and suites, multiple dining venues, a leisure center, and the Ocean Rooms Spa. What’s more, we offer a large and versatile event space, accommodating up to 2,000 guests

Address

Hilton Birmingham Metropole, Pendigo Way, Marston Green,

Birmingham, West Midlands, United Kingdom, B40 1PP

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Public Transportation

By Train

Birmingham International

By Tube

Not Applicable

Parking

Self parking: £12.00 (See Amenities & Serv) Valet: £17.00

Location On Map

Registration Fee

No Fees for Registration

Registration Closes

Sunday Apr 30, 2017

1:00 AM Europe/London

Event Starts

Tuesday May 02, 2017

10:00 AM Europe/London

Event Ends

Thursday May 04, 2017

10:00 PM Europe/London

Venue

Hilton Birmingham Metropole

Birmingham

PARTNERS & SPONSORS

UPCOMING EVENTS

Training

All Member 13 March 2025

Professional Training

BUILDING TRUST-BASED RELATIONSHIPS AND COMMUNICATING EFFECTIVELY IN THE TRAVEL INDUSTRY In line with our commitment to nurturing talent and fostering personal and professional growth, we are excited to introduce a new training event in partnership with SBR Consulting. Join us for a one-hour training session on building trust-based relationships and effective communication within the travel industry. This session is for Buyers and Suppliers. We will focus on key behaviours to build trust and communicate effectively in business relationships. Build your skills and drive growth in a rapidly changing travel landscape. Agenda: * The importance of trust based relationships and communication in todays landscape * The key elements of trust and strategies for building it. * Reading and adapting to your audience Rated by you: how your peers have benefitted from previous webinars “…training was first class…” “I found it very useful…”

Virtual | Learn more

Webinar

All Member 19 March 2025

Neurodiversity Webinar

ACCOMMODATING ACCOMMODATION Following on from our focus on neurodiversity in the Meeting & Events Industry, we would now like to move our focus to our own Business Travel Industry. The first stop with that is with our accommodation providers. Are travellers Neurodiversity needs met? What needs to be done in the future to accommodate travellers with different needs? Rated by you: how your peers have benefitted from previous webinars “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist [https://www.itm.org.uk/resources/inclusive-meetings--events-checklist] How to Make Events More Inclusive Webinar [https://www.itm.org.uk/resources/neurodiversity-how-to-make-events-more-inclusive] Neurodiversity, Mental Health and Attending Conferences Webinar [https://www.itm.org.uk/resources/neurodiversity-mental-health-and-attending-conferences] Business Disability Forum Webinar [https://www.itm.org.uk/resources/business-disability-forum]

Virtual | Learn more

Showcase

Buyer Only 20 March 2025

TMC Showcase

The current environment has raised a multitude of challenges for the TMC community from transaction fees falling to near zero and bookings tools being switched off. Their importance within the ecosystem is unquestionable but what will their future focus be when it comes to investment and re-prioritising their customer propositions? The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark your current TMC against their competitors. * Discover what is new in the world of TMCs, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. *

Virtual | Learn more

Meeting

Buyer Only 26 March 2025

Chair’s Lunch

Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM Chair, Nikki Parsons in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was

In Person | Learn more

Conference

All Member 29 April 2025

ITM Spring Conference 2025

INSPIRE TAKES PLACE BETWEEN 29 - 30 APRIL 2025 IN NEWPORT To see our full event agenda, speakers and much more, visit our dedicated Conference site: INSPIRE [http://www.itm.org.uk/inspire] Educational Highlights In addition to the plenaries on the main stage, we provide focused sessions to deliver relevant content relevant to your role. • Plenaries: Be inspired by travel leaders and influential speakers globally recognised for their pioneering thinking and ingenuity. • Buyer Knowledge Exchange: An in-person edition of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and foster connections. • ITM Cares Session: Previously known as our buyer/sponsor session, this connects our partners with the buyer community through an interactive activity that supports local charities. • Industry Sessions: Choose from a variety of concise educational breakouts covering topics relevant across all sectors. Networking & Socials With over 19 hours of networking opportunities, you’ll have plenty of ways

In Person | Learn more

Networking

All Member 01 May 2025

Charity Golf Day

Calling all golfers…! Our spring conference, INSPIRE [http://www.itm.org.uk/inspire], is taking place at Celtic Manor Resort. With three championship golf courses and a legacy as the home of the 2010 Ryder Cup, we couldn’t resist the opportunity to enjoy a round of golf while supporting our ITM Cares charity! The day after INSPIRE concludes, join us for a very special golfing event at the world-famous Montgomerie Course on Thursday, 1 May, in partnership with Enterprise Mobility. This dramatic par-69 challenge will be our home for the day as we raise funds for ITM Cares’ chosen charity for 2025: Pumping Marvellous. For just £30 per person, you’ll enjoy a full day of golf at this renowned course, complete with refreshments at our halfway house and a grab-and-go food menu. Plus, we’ve lined up several on-course competitions for those with a competitive edge! The best part? Your entire ticket price will be donated

In Person | Learn more

Networking

Buyer Only 14 May 2025

Exclusive Ireland Buyer Evening

We are excited to return to Dublin for an evening of networking! Join us in the heart of Dublin for a unique opportunity to connect with like-minded professionals over an engaging evening of networking. Whether you’re looking to grow your network, share ideas, or simply enjoy meaningful conversations in a relaxed setting, this event promises to provide valuable insights into the latest trends in business travel. Key takeaways * Establish and build valuable connections * Learn from our diverse community and raise your profile within business travel * Develop collaborations that contribute to positive change within the industry What to expect * * Including canapés and drinks * An exclusive evening for a select group of buyers (15 capacity)

In Person | Learn more

Meeting

Buyer Only 20 May 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can

Virtual | Learn more

Meeting

Buyer Only 20 May 2025

Chair’s Lunch

Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM's Chair, in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally

In Person | Learn more

Meeting

Buyer Only 20 May 2025

Scotland Buyer Lunch

Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers, in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a

In Person | Learn more

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ITM Conference 2017