Steve Cassidy
Senior Vice President and Managing Director Hilton UK & Ireland | Hilton
Thursday Apr 25, 2024 [11:40 AM - 12:20 PM]
ITM Conference 2024
Sponsored By EventWell, Trees4Travel, Avanti West Coast, Hilton, easyJet, Direct ATPI, Optimiser, SilverDoor, United Airlines, FREENOW for Business, FCM, BCD Travel, Enterprise Mobility, Uber For Business, TROOP, CWT, Melia Hotels International, American Express Global Business Travel, hubli, Oversee, Virgin Atlantic, Delta Air Lines, CTM, Amadeus, American Airlines, British Airways, Concur, TripStax, Visa, Qatar Airways, 3Sixty, Reed & Mackay, Doubletree by Hilton Brighton Metropole, Clarasight, Healix International, Navan, Conferma, Situ, Qantas, Travel Planet, Yotel, Staycity Aparthotels, Trainline, Pax2Pay, FESTIVE ROAD, Planned, Lokulus
ITM Conference 2024
empower takes place between 24 - 25 April 2024 in Brighton
The ITM Conference has officially SOLD OUT.
If you would like to be placed on our wait list please contact secretariat@itm.org.uk
"We’re excited to be back in Brighton for the ITM empower Conference! We will aim to help empower your travel programme, career, wellbeing, ESG focus and individuality.
The ITM Annual Conference is an industry showpiece and you’ll enjoy two days and three evenings to network, collaborate and learn with your industry peers and partners.
We work hard to make this the warmest, most welcoming event on the calendar and our community creates a uniquely friendly and engaging atmosphere. The Conference will culminate with the ITM Gala Dinner where we will be answering the big question; how will we top last year’s entertainment?"
Scott Davies, ITM | CEO
Educational Highlights
In addition to the plenaries on the main stage, we provide focused sessions to deliver relevant content relevant to your role.
Plenaries: be inspired by travel leaders and key influential speakers globally recognised for their pioneering thinking and ingenuity.
Buyer Knowledge Exchange: an in-person version of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and build connections
ITM Cares session: previously known as our buyer/ sponsor session we connect our partners with the buyer community via an interactive activity that gives back to local charities
Industry Sessions: choose from a range of bitesize educational breakouts covering relatable topics across all sectors
Please be aware that our agenda is subject to change.
Networking & Socials
With 19+ hours of networking opportunities, there are lots of ways for you to connect with the business travel community throughout the conference. View our 2023 photos and find out more below:
Networking Hall: our expo is the heart of our conference. A lively hub for our delegates to discover what’s new within the industry and meet others within the community.
Welcome Party | Expo Happy Hour | Chair’s Party | Gala Dinner & Awards: take part in a variety of exciting social events to build lasting professional bonds.
The ITM Conference Awards
During the Gala Dinner, we will acknowledge and honour our members for their remarkable contributions to our business travel community. There are two award categories, and the recipients will be individuals who have demonstrated excellence or made significant contributions to their respective organizations, travel programs, the industry, or ITM.
Welcome Party | Expo Happy Hour | Chair’s Party | Gala Dinner & Awards: take part in a variety of exciting social events to build lasting professional bonds.
The ITM Conference Awards
During the Gala Dinner, we will acknowledge and honour our members for their remarkable contributions to our business travel community. There are two award categories, and the recipients will be individuals who have demonstrated excellence or made significant contributions to their respective organizations, travel programs, the industry, or ITM.
Creating an Inclusive & Sustainable Conference
ITM is committed to delivering a sustainable and inclusive conference that welcomes all. Actively promoting initiatives that bring our D,E&I values to life, we are dedicated to delivering you an unparalleled delegate experience.
The ITM Buddy Programme: Sign up via registration to our Buddy Programme designed to welcome those either attending solo, new to ITM/the industry or those who find social events difficult to navigate. Groups are assigned a buddy from our friendly team of Board Directors and conference veterans who are available to offer a helping hand should you need it.
Already registered? Please contact secretariat@itm.org.uk to express your interest in joining the programme.
EventWell Hub
Utilise our quiet room as a safe space for you to take a 10-minute brain break, speak to mental health and neurodiversity-trained EventWell Hosts and/ or enjoy a peaceful herbal tea or decaff coffee.
Additionally, our Buddy Corners offer individuals the chance to connect with others before and during events so that no one has to experience events alone.
Delegate Pricing
To attend empower you must be an ITM Business Member. If you are currently an ITM Connect Member, you can pay for your membership upgrade and delegate fee at the same time.
Note: The Connect Member Delegate fee includes 12 months of ITM Business Membership
Seeking company approval to attend? Download our populated approval letter via the materials tab and view our 2023 conference company attendees here.
Note: The Connect Member Delegate fee includes 12 months of ITM Business Membership
Seeking company approval to attend? Download our populated approval letter via the materials tab and view our 2023 conference company attendees here.
Accommodation
Preferential rates are available on a first come, first served basis so we encourage delegates to secure their rooms as soon as possible.
DoubleTree by Hilton Brighton Metropole Sold Out
The Grand Sold Out
Leonardo Royal Hotel Sold Out
DoubleTree by Hilton Brighton Metropole Sold Out
The Grand Sold Out
Leonardo Royal Hotel Sold Out
Get Involved
Stay up-to-date with the latest announcements by following our Linkedin. You can join the conversation by using #itm2024 too!
Interested in sponsoring the event? Contact Chris Goring, Head of Business Development, to learn about our partnership opportunities.
Interested in sponsoring the event? Contact Chris Goring, Head of Business Development, to learn about our partnership opportunities.
Testimonials
"Excellent organisation with great content. The timing of speakers and sessions were very well timed with a great venue. First time attended and gained so much value, could not fault the entire set up."
"The networking opportunities were just fab. We attend to not only learn but also for relationship building and you gave us plenty of options to do that...as well as providing some great entertainment. The Gala dinner in particular was brilliant"
"I think the best ITM ever and I have attended quite a number. The content, planning, speakers...were highlights. Brighton is a good venue and I appreciated the efforts to make it a more sustainable event."
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"The networking opportunities were just fab. We attend to not only learn but also for relationship building and you gave us plenty of options to do that...as well as providing some great entertainment. The Gala dinner in particular was brilliant"
"I think the best ITM ever and I have attended quite a number. The content, planning, speakers...were highlights. Brighton is a good venue and I appreciated the efforts to make it a more sustainable event."
Agenda
Tue 23rd Apr
8:00 PM
Social
Social
Welcome Party
Sponsored By Visa
A warm welcome as the ITM community reunites at the largest UK business travel conference of the year
Wed 24th Apr
7:30 AM
Wellbeing
Wellbeing
Morning Power-Ups
Sponsored By United Airlines
Including...Pilates, Running/Walking, Swimming and Beach Clean.
8:30 AM
Networking
Networking
Buddy Programme Breakfast
Sponsored By Oversee
The ITM Buddy Programme starts by welcoming first time conference goers, solo attendees and veteran buddies for a networking breakfast
9:45 AM
Session
Session
empower Opening
Hear from CEO Scott Davies and ITM Board Director Sam McKnight as we introduce empower and share the latest insights from our buyers.
Samantha McKnight
Vice President Client Solutions | CIBTvisas
Scott Davies
Chief Executive Officer | ITM
10:05 AM
Session
Session
Are We Empowered?
Ipsos share the latest research and insight. A perfect way to set the tone for the next two days.
Gideon Skinner
Head of Politics, Public Affairs, UK | Ipsos
10:40 AM
Session
Session
Keynote Interview
Keeping a promise he made to us during the pandemic, a legend of the industry takes time out of his extraordinary schedule to join us and share his learnings, and what buyers and suppliers can be doing to empower their programmes, teams and careers.
Bob Somers
Senior Vice President Global Sales | Delta Air Lines
11:15 AM
Networking
Networking
Networking Coffee Break
If you're new to our conferences or just want extra support, we'll have designated meeting points to connect you with fellow delegates during all of our networking opportunities.
11:55 AM
Session
Session
Keynote: Is Our Industry Sustainable?
Jason shares his considered and widely respected views regarding how our industry is positioned to be a force for good and what we need to focus on to tread lightly upon our planet.
Mark Corbett
Founder & Director | Thrust Carbon
12:20 PM
Session
Session
Question Time: Is Our Industry Sustainable?
Our expert panel of buyer and supplier leaders challenge each other as to whether we're doing enough in this challenging and thought-provoking session where our delegates are encouraged to actively participate in a Question Time format.
Jason Geall
Executive Vice President, Global SME | American Express Global Business Travel
Luke Goggin
Vice President, Global Sales | Virgin Atlantic
Mark Corbett
Founder & Director | Thrust Carbon
Jenny Sabineu
Sr. Manager, Travel (EMEA/LATAM) & Sustainability | Salesforce
Yvonne Moya
Global Procurement Director Strategy, Planning & CSR | Randstad Holding
1:00 PM
Session
Session
Keynote
Stephan leads one of the world's largest TMCs and shares his views and plans to deliver on the key issues our industry faces.
Catherine Logan
Regional Senior Vice President - EMEA & APAC | Global Business Travel Association
Stephan Baars
President and CEO | BCD Travel
1:35 PM
Networking
Networking
Lunch In Expo
3:10 PM
Supplier Session
Supplier Session
The Evolution Of Travel Management
Not to be missed session delivered by ITM Board Director Natalie Gardner exploring the evolving role of the travel manager / buyer. In this highly interactive session, supplier delegates will actively choose the subject matter in a "You Choose Format"!
Natalie Gardner
Sr. Global Travel Manager | Electronic Arts
James Finnie
Head of Travel | NES Fircroft
Gemma King
Vice President, Global Corporate Travel | Omnicom Group
Liana Goddard
Global Category Specialist | Anglo American
3:10 PM
Buyer Session
Buyer Session
Buyer Knowledge Exchanges
Highly valued and requested buyer member sessions with defined topics to help benchmark and collaborate with with their peers.
Session 1
Travel technology
-
Carlos Almendros
Global Travel & Card Category Mgr. | Cisco
Alison Rogan
Head of Travel and Events | HSBC
Session 2
Distribution, Content & OBT
-
Sue Jones
Global Meeting and Travel Manager | INGKA Group (IKEA)
Imogen Furness
Head of Global Travel & Expense | Barclays
Session 3
Embedding Sustainable Practice
-
Hannah Richardson
Head of Sustainable Supply Chain and Travel | KPMG
Emma Eaton
Travel Commodity Manager UK & IE | Siemens
Session 4
Accessibility
-
Michael Funnell
VP, Travel Services | Barclays
Cristina Chimenti
Head of Travel | Sky UK Limited
Session 5
Meetings & Events
-
Nicholas Nelson
Global Lodgings and EMEIA DM Travel, M&E Leader | EY
Simon Seery
Global Travel Meetings Manager | WTW
Session 6
Speaking with Impact
-
Sarah Blumenau
Communication Practitioner | Sarah Blumenau Consulting Ltd.
4:15 PM
Breakouts
Breakouts
Breakout Round 1
Session 1
Ahead of the curve: future-proofing travel programmes
Sponsored By Navan
Modern booking platforms have transformed how we manage business travel, bringing new levels of efficiency, visibility, and control to global travel teams. With complex market dynamics now leading our industry to rethink its distribution models and underlying infrastructure, how can agencies and travel managers stay ahead and turn potential headwinds into tailwinds? Join Michael Riegel, CEO, Navan, EMEA and Danielle Sullivan, Global Category Manager, LGC to explore how technology is transforming the way businesses move around the world and what the future holds as the industry continues to innovate.
Michael Riegel
CEO EMEA | Navan
Danielle Sullivan
Global Category Manager | LGC Group
Session 2
Small Meetings Big Impact - Initiating your Small Meetings Management.
Sponsored By TROOP
Join this dynamic discussion to help kick-start your small meetings management. Hear firsthand how to navigate the complexities of small meetings, discover their inherent value, and harness innovative solutions to drive organisational success. "Small Meetings, Big Impact" promises to be a thought-provoking exploration of how businesses can leverage and manage the microcosm of small meetings for macro-level benefits. And don’t forget to pick up your small meetings policy template so you too can initiate your small meetings management.
James Faux
Growth @ TROOP | TROOP
Ian Spearing
Founder | Travel Evolution Consulting
Jennifer Pape
Global Meeting & Events Manager | Shell International Ltd
Session 3
Upgrading Traveller Engagement – A Flash (40 Minutes) Workshop
Sponsored By American Express Global Business Travel
Effective traveller engagement underpins the success of any managed travel program, reducing service costs and spend, and enabling your program goals. But the communication context has been transformed by technology, new working patterns, and changing employee expectations. This workshop format - led by Michelle Wakelin, Communications specialist at Amex GBT Consulting – will explore how you can make your traveller engagement effective and fit for today’s environment.
Michelle Wakelin
Communications Manager | American Express Global Business Travel
5:10 PM
Breakouts
Breakouts
Breakout Round 2
Session 1
Future of meetings: challenges, solutions & insights
Sponsored By hubli
Interactive session covering growth of internal meetings, sustainability, technology advancements, contracting challenges and convergence of travel and meetings. Best practice case studies with new research data.
Mark Nunan
Chief Operating Officer | hubli
Leila Dunphy
Head of Global Travel, Expense & Meetings | Riot Games Limited
Matt Hind
Account Director | Hilton
Session 2
Revolutionising the travel industry: What is the future for AI?
Sponsored By Lokulus
With AI and ChatGPT constantly in the headlines, do you find yourself wondering if AI would have a place within your business? From TMC’s to Airlines and beyond, no matter the size of your organisation, the future for AI technology within the sector is sky high. AI technologies can be implemented to improve business efficiencies, enhance customer experiences, and just generally make life easier for both your teams and your customers. From GDS queue management and automated enquiry handling, to improved SLA reporting and claims handling – the possibilities are endless, you just need to keep an open mind and try not to shy away from new technology adoption. As with everything, it doesn’t come without its challenges and limitations. In this session you can expect an expert-led discussion surrounding the capabilities and opportunities for AI within the industry, but also with some important points for consideration surrounding best
Peter Ross
Technical Architect | Lokulus
Mark Chamberlain
Chief Evangelist | Lokulus
Session 3
What payment Solutions should I consider & why?
Sponsored By Visa
Join us to hear from our payment expert about how the world of payments continues to change, responding to the new landscape, how to take your travel programme to the next level with the right payment solutions. More importantly responding to any questions you may have about payments. This plans to be a fun, informative and interactive session, with something for everyone - whether you are new to payments or a seasoned expert.
Clive Cornelius
Head of Travel and Procurement segment | Visa
5:50 PM
Networking
Networking
Expo Happy Hour
Thu 25th Apr
7:00 AM
Wellbeing
Wellbeing
Morning Power-Ups
Sponsored By United Airlines
Including...Yoga, Running/Walking and Beach Cleaning.
8:45 AM
Session
Session
Day 2 Opening
Introducing Day 2 of our empower Conference
Scott Davies
Chief Executive Officer | ITM
8:55 AM
Session
Session
Welcome OnBoard
A warm welcome and update from ITM Board Directors, sharing plans and initiatives and ways for you to get involved in our community.
Natalie Gardner
Sr. Global Travel Manager | Electronic Arts
Stuart Winstone
Group CEO | SilverDoor
9:05 AM
Supplier Session
Supplier Session
empower Yourself
How comfortable are you communicating, connecting and public speaking? We are joined by communication practitioner Sarah Blumenau to equip you with tools to empower you and unlock your voice and presence. In this interactive session, learn how to connect with your wide-ranging professional audiences, land your messages consistently, and be the most effective version of ‘you’ in every interaction.
Scott Davies
Chief Executive Officer | ITM
Sarah Blumenau
Communication Practitioner | Sarah Blumenau Consulting Ltd.
9:05 AM
Excl. Buyer & Sponsor Networking
Excl. Buyer & Sponsor Networking
empower Mission
A fun and engaging opportunity for sponsor partners and buyers to work together to support and give back to communities local to our host venue.
10:05 AM
Networking
Networking
Coffee Break In Expo
10:45 AM
Session
Session
Platform 24
An essential and agenda-shaping ITM Debate discussing the economics, impact and realisation of modern booking platforms.
Four buyers, four suppliers, one debate.
Steve Proud
Global Commercial Airline Program Manager & Travel Manager: UK, Europe & MEA Clusters | Citi
Paul Tilstone
Founder | temoji
Sue Jones
Global Meeting and Travel Manager | INGKA Group (IKEA)
Imogen Furness
Head of Global Travel & Expense | Barclays
Nicola Winchester
Global Travel, Meetings and Events Leader | EY
Paul Dear
Regional Vice President - Supplier Management (EMEA) | SAP Concur
Anthony Toth
Managing Director - Digital Sales | United Airlines
Clare de Bono
Associate Director Strategy & Transformation | Amadeus
Bill Brindle
VP, Commercials & Content | Spotnana
11:40 AM
Session
Session
Keynote Interview
The accommodation sector has navigated a tumultuous period of growth, disruption and change. Steve shares his views regarding the future of the sector and how buyers and suppliers can empower themselves to optimise their partnerships.
Richard Tams
Founder & Director | Tailwind Advisory
Steve Cassidy
Senior Vice President and Managing Director Hilton UK & Ireland | Hilton
12:20 PM
Networking
Networking
Networking Lunch In Expo
1:45 PM
Breakouts
Breakouts
Breakout Round 3
Session 1
Empowering a diverse workforce
Sponsored By Hilton
We all want to do business with those that mirror our values and represent progress across important aspects of society. With inclusivity at the core of its operations, Hilton will host a panel focusing on the importance of overcoming the perceived barriers to employing those with a learning disability. The expert six-person panel, including representatives from the Down’s Syndrome Association, Aurora Foxes and Hilton will share their knowledge and experience in why taking action is important, the benefits it brings and how we all have a role to play in championing inclusivity in the workplace
Stella Zaphiris
Director of Sales - Corporate, TMC & Airlines | Hilton
Rekha Sohun
General Manager | Doubletree by Hilton Brighton Metropole
Mark Costello
Principal | The Aurora Group
Lydia Herridge Ishak
WorkFit Officer, East London and Eastern Home Counties | Down’s Syndrome Association
Ruby Dine
Team member of the Housekeeping Team | Hilton
Session 2
Modern airline retailing: meeting the expectations of today’s business traveller
Sponsored By United Airlines
Managing corporate travel is more difficult than ever based on multiple layers of readiness in your corporate travel program. NDC isn’t a finish line. Instead, it is likened to a fiber optic cable that will help modernise a rigid, dated travel ecosystem. Join Anthony Toth, Managing Director-United Airlines Digital Sales for tangible solutions to the air content challenges you’re facing today. Plus, you’ll receive a glimpse into ‘what comes next’ in the world of modern airline retailing.
Anthony Toth
Managing Director - Digital Sales | United Airlines
Mike Fitzgerald
Senior Manager, Digital Sales | United Airlines
Session 3
AI and Travel Data: The Future of Insights
Sponsored By BCD Travel
To build a future-fit program and prove the value of travel to your organization, data must be central to everything you do – from sourcing your suppliers to creating traveler-facing communications. Join this session to find out how to consolidate all of your data feeds to get a holistic picture of your program, and how to leverage artificial intelligence to extract actionable insights and streamline processes. And, most importantly, find out what data can tell you about a tomato…More importantly responding to any questions you may have about payments. This plans to be a fun, informative and interactive session, with something for everyone - whether you are new to payments or a seasoned expert.
Shelley Fletcher-Bryant
Vice President, Sales & Client Management | Advito
2:40 PM
Breakouts
Breakouts
Breakout Round 4
Session 1
Welcome Onboard….This is your easyJet Captain Speaking
Sponsored By easyJet
For many years STEM roles across the travel sector have been stereotypically male and this certainly stands true for flying an aircraft! During this session we will hear about the journey of easyJet Captain Kate West MBE as she shares her story, working for a company that encourages challenging these stereotypes, in becoming the world’s youngest commercial pilot captain and how she now is focused on empowering others to do the same. With a strong belief that no barrier is too high and say yes to every opportunity, we all can empower ourselves to be successful in the career we choose. Join Kate and Karen Hutchings as they discuss Kate’s journey and how she is paying forward her experience as both Captain and Pilot Training Manager at easyJet.
Kate West MBE
Captain & Pilot Training Manager | easyJet
Karen Hutchings
Founder | Cobb & Hutch Consulting
Session 2
NDC: Content or Discontent?
Sponsored By Direct ATPI
Join Direct ATPI and four airlines for a breakout session that will drop the red tape and mystery around NDC. With audience collaboration, find out which travel managers are content or discontent with NDC, who have it turned on, and what the true cost-saving of NDC is. While content is king, this session will highlight that not all TMCs are created equal.
Katie Skitterall
Group Commercial Director | Direct ATPI
Jenny Thornton
Director of Technology Solutions | Direct ATPI
Session 3
Connecting an Industry – the evolution of an industry…. What do Trainline, BCD, United Airlines and SAP Concur think?
Sponsored By Concur
During this session we take a look at how the industry is evolving across changing supplier distribution strategies, consolidations, changing corporate travel priorities and the next generation of traveller. Paul Dear from SAP Concur will open the session with a short overview to share SAP Concurs view on the landscape and what this all means in terms of building a seamless traveller offering and booking experience, based on consumption of the right content in the right place at the right time. Paul will then be joined by three significant players in the distribution discussion, Mike Fitzgerald from United Airlines, Ruta Greenslade from Trainline and Claudia Jackson from BCD. They will share their views on the corporate travel ecosystem including the challenges faced today and what may be expected for the future.
Paul Dear
Regional Vice President - Supplier Management (EMEA) | SAP Concur
Ruta Greenslade
Senior Strategic Growth Manager | Visa
Alistair Kent
Senior PR Manager Global | SAP Concur
Claudia Jackson
Managing Director UK and Ireland | BCD Travel
3:20 PM
Networking
Networking
Coffee Break In Expo
4:00 PM
Session
Session
Self Empowerment : iCan
Our motivational speaker will share his extraordinary story of hope and positivity in the face of adversity and explain the power of mindset and seizing control of your outcomes.
5:00 PM
Session
Session
empower Close
Wrapping up two days of educational content, collaboration and networking
7:00 PM
Networking
Networking
ITM Board Drinks Reception
Sponsored By Enterprise Mobility
Join the ITM Board of Directors for a pre-dinner drink (or two!)
Those on the ITM Buddy Programme will be meeting one last time before the final social evening
7:45 PM
Social
Social
Gala Dinner & Awards
Sponsored By American Airlines, British Airways
ITM's annual Gala Dinner, including our prestigious Buyer of the Year and Chair's award, raffle and charity auction followed by an unforgettable night of entertainment!
Partners & Sponsors
Other
Title Sponsor
3Sixty
Title Sponsor
Amadeus
Title Sponsor
American Airlines
Title Sponsor
American Express Global Business Travel
Title Sponsor
Avanti West Coast
Title Sponsor
BCD Travel
Title Sponsor
British Airways
Title Sponsor
Clarasight
Title Sponsor
Concur
Title Sponsor
Conferma
Title Sponsor
CTM
Title Sponsor
CWT
Title Sponsor
Delta Air Lines
Title Sponsor
Direct ATPI
Title Sponsor
Doubletree by Hilton Brighton Metropole
Title Sponsor
easyJet
Title Sponsor
Enterprise Mobility
Title Sponsor
EventWell
Title Sponsor
FCM
Title Sponsor
FESTIVE ROAD
Title Sponsor
FREENOW for Business
Title Sponsor
Healix International
Title Sponsor
Hilton
Title Sponsor
hubli
Title Sponsor
Lokulus
Title Sponsor
Melia Hotels International
Title Sponsor
Navan
Title Sponsor
Optimiser
Title Sponsor
Oversee
Title Sponsor
Pax2Pay
Title Sponsor
Planned
Title Sponsor
Qantas
Title Sponsor
Qatar Airways
Title Sponsor
Reed & Mackay
Title Sponsor
SilverDoor
Title Sponsor
Situ
Title Sponsor
Staycity Aparthotels
Title Sponsor
Trainline
Title Sponsor
Travel Planet
Title Sponsor
Trees4Travel
Title Sponsor
TripStax
Title Sponsor
TROOP
Title Sponsor
Uber For Business
Title Sponsor
United Airlines
Title Sponsor
Virgin Atlantic
Title Sponsor
Visa
Title Sponsor
Yotel
Speakers
KEYNOTE SPEAKERS
Bob Somers
Senior Vice President Global Sales | Delta Air Lines
Wednesday Apr 24, 2024 [10:40 AM - 11:15 AM]
Sarah Blumenau
Communication Practitioner | Sarah Blumenau Consulting Ltd.
Thursday Apr 25, 2024 [9:05 AM - 10:05 AM]
Stephan Baars
President and CEO | BCD Travel
Wednesday Apr 24, 2024 [1:00 PM - 1:35 PM]
Gideon Skinner
Head of Politics, Public Affairs, UK | Ipsos
Wednesday Apr 24, 2024 [10:05 AM - 10:40 AM]
FEATURED SPEAKERS
Scott Davies
Chief Executive Officer | ITM
[9:45 AM - 10:05 AM], [8:45 AM - 8:55 AM], [9:05 AM - 10:05 AM]
Nikki Parsons
Global Director for Travel | Arcadis
Richard Tams
Founder & Director | Tailwind Advisory
[11:40 AM - 12:20 PM]
Mark Corbett
Founder & Director | Thrust Carbon
[12:20 PM - 1:00 PM], [11:55 AM - 12:20 PM]
Nicola Winchester
Global Travel, Meetings and Events Leader | EY
[10:45 AM - 11:40 AM]
Sue Jones
Global Meeting and Travel Manager | INGKA Group (IKEA)
[10:45 AM - 11:40 AM]
Steve Proud
Global Commercial Airline Program Manager & Travel Manager: UK, Europe & MEA Clusters | Citi
[10:45 AM - 11:40 AM]
Luke Goggin
Vice President, Global Sales | Virgin Atlantic
[12:20 PM - 1:00 PM]
Paul Tilstone
Founder | temoji
[10:45 AM - 11:40 AM]
Jenny Sabineu
Sr. Manager, Travel (EMEA/LATAM) & Sustainability | Salesforce
[12:20 PM - 1:00 PM]
Yvonne Moya
Global Procurement Director Strategy, Planning & CSR | Randstad Holding
[12:20 PM - 1:00 PM]
Anthony Toth
Managing Director - Digital Sales | United Airlines
[10:45 AM - 11:40 AM]
Carlos Almendros
Global Travel & Card Category Mgr. | Cisco
Alison Rogan
Head of Travel and Events | HSBC
Hannah Richardson
Head of Sustainable Supply Chain and Travel | KPMG
Emma Eaton
Travel Commodity Manager UK & IE | Siemens
Michael Funnell
VP, Travel Services | Barclays
Nicholas Nelson
Global Lodgings and EMEIA DM Travel, M&E Leader | EY
Catherine Logan
Regional Senior Vice President - EMEA & APAC | Global Business Travel Association
[1:00 PM - 1:35 PM]
Clare de Bono
Associate Director Strategy & Transformation | Amadeus
[10:45 AM - 11:40 AM]
Jason Geall
Executive Vice President, Global SME | American Express Global Business Travel
[12:20 PM - 1:00 PM]
Imogen Furness
Head of Global Travel & Expense | Barclays
[10:45 AM - 11:40 AM]
Cristina Chimenti
Head of Travel | Sky UK Limited
Paul Dear
Regional Vice President - Supplier Management (EMEA) | SAP Concur
[10:45 AM - 11:40 AM]
James Faux
Growth @ TROOP | TROOP
Michelle Wakelin
Communications Manager | American Express Global Business Travel
Simon Seery
Global Travel Meetings Manager | WTW
Bill Brindle
VP, Commercials & Content | Spotnana
[10:45 AM - 11:40 AM]
Shelley Fletcher-Bryant
Vice President, Sales & Client Management | Advito
James Finnie
Head of Travel | NES Fircroft
[3:10 PM - 4:00 PM]
Gemma King
Vice President, Global Corporate Travel | Omnicom Group
[3:10 PM - 4:00 PM]
Natalie Gardner
Sr. Global Travel Manager | Electronic Arts
[3:10 PM - 4:00 PM], [8:55 AM - 9:05 AM]
Stuart Winstone
Group CEO | SilverDoor
[8:55 AM - 9:05 AM]
Ian Spearing
Founder | Travel Evolution Consulting
Kate West MBE
Captain & Pilot Training Manager | easyJet
Karen Hutchings
Founder | Cobb & Hutch Consulting
Mark Nunan
Chief Operating Officer | hubli
Samantha McKnight
Vice President Client Solutions | CIBTvisas
[9:45 AM - 10:05 AM]
Clive Cornelius
Head of Travel and Procurement segment | Visa
Michael Riegel
CEO EMEA | Navan
Liana Goddard
Global Category Specialist | Anglo American
[3:10 PM - 4:00 PM]
Jennifer Pape
Global Meeting & Events Manager | Shell International Ltd
Danielle Sullivan
Global Category Manager | LGC Group
Stella Zaphiris
Director of Sales - Corporate, TMC & Airlines | Hilton
Ruta Greenslade
Senior Strategic Growth Manager | Visa
Alistair Kent
Senior PR Manager Global | SAP Concur
Claudia Jackson
Managing Director UK and Ireland | BCD Travel
Rekha Sohun
General Manager | Doubletree by Hilton Brighton Metropole
Mark Costello
Principal | The Aurora Group
Lydia Herridge Ishak
WorkFit Officer, East London and Eastern Home Counties | Down’s Syndrome Association
Ruby Dine
Team member of the Housekeeping Team | Hilton
Peter Ross
Technical Architect | Lokulus
Mark Chamberlain
Chief Evangelist | Lokulus
Mike Fitzgerald
Senior Manager, Digital Sales | United Airlines
Katie Skitterall
Group Commercial Director | Direct ATPI
Jenny Thornton
Director of Technology Solutions | Direct ATPI
Leila Dunphy
Head of Global Travel, Expense & Meetings | Riot Games Limited
Matt Hind
Account Director | Hilton
Material
I
Internal Approval Letter (Business Supplier)
Pre Event Material
Upload Date: 03 Oct 2022
For Business Suppliers to get approval to attend Conference
I
Internal Approval Letter (Connect Supplier)
Pre Event Material
Upload Date: 03 Oct 2022
Letter for Connect Suppliers to get approval to attend Conference
2
2023 Conference Company List
Pre Event Material
Upload Date: 06 Nov 2023
A full list of companies that attended our 2023 Spring conference, energise.
2
2024 Conference Company List
Pre Event Material
Upload Date: 08 Mar 2024
Delegate company list as of 20.04.24
empower Slides
Post Event Material
Upload Date: 02 May 2024
All shareable slides from our 2024 Spring Conference empower.
empower Photos
Post Event Material
Upload Date: 13 May 2024
ITM Spring Conference 2024 photos
Venue
DoubleTree by Hilton Brighton Metropole
Public Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Business - IP Supplier
£ 925.00 (Ex. VAT)
Business - IP Buyer
Free
Business - Supplier
£ 925.00 (Ex. VAT)
Business - Buyer
Free
Connect - IP Supplier
£ 1224.00 (Ex. VAT)
Connect - IP Buyer
£ 249.00 (Ex. VAT)
Connect - Supplier
£ 1224.00 (Ex. VAT)
Connect - Buyer
£ 249.00 (Ex. VAT)
Registration Closes
Wednesday Apr 24, 2024
3:00 PM Europe/LondonEvent Starts
Wednesday Apr 24, 2024
9:45 AM Europe/LondonEvent Ends
Thursday Apr 25, 2024
11:45 PM Europe/LondonVenue
DoubleTree by Hilton Brighton Metropole
BrightonPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 14 January 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Social
All Member 15 January 2025
Mentoring Social
Join us for the ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to: • Connect with fellow participants in a friendly, social setting. • Hear from our ITM Mentor & Mentee of the Year as they share how they have benefitted from the programme and provide practical tips to help you get the most out of your mentoring experience. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. RSVP: To confirm your attendance, please email secretariat@itm.org.uk [secretariat@itm.org.uk?subject=Mentoring%20Social] and let us know of any dietary requirements. We look forward to welcoming you!
Webinar
Supplier Only 16 January 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Summit
All Member 22 January 2025
Trending
AN ITM SIGNATURE EVENT During this event, we will hear and debate how our esteemed speakers see 2025 in relation to their industry and remits. They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2025 and beyond. We will also share the results of our annual Buyer Priorities survey which will be distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management. *Our agenda is subject to change
Webinar
All Member 30 January 2025
Neurodiversity Webinar
Neurodiversity Webinar Are you keen to make your events neuroinclusive but unsure where to begin? Or perhaps you’re already taking steps and want confirmation that you’re on the right path, with fresh ideas for further improvement. In this online session, Helen Moon will guide you through what you need to know, offering essential hints, tips, and answers to your neuroinclusion questions. Come prepared with your specific concerns, and Helen will equip you with practical strategies to ensure your events are accessible and inclusive, creating spaces where all minds can thrive. As part of our ongoing commitment to support our wonderfully diverse community we are working with established partners within the industry to inspire truly inclusive travel programmes, products and services across all sectors. Rated by you: how your peers have benefitted from previous webinars “…there is no better way to encourage engagement than through people sharing their own stories and
Meeting
Buyer Only 11 February 2025
Buyer Knowledge Exchange | Dedicated Topic (tbc) Special
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
Supplier Only 13 February 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Webinar
All Member 26 February 2025
Inside the Mind of the Buyer
NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Meeting
Buyer Only 27 February 2025
Quarterly Northwest Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers. Rated by Your Peers: How Attendees Have Benefitted “Great discussions
Meeting
Buyer Only 03 March 2025
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
